move mails after send to central mailbox-sent items folder

Status
Not open for further replies.
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Goodday,

I am the sysadmin of a small company where people if they sent an commercial offer, there must be a copy automaticly sent to a central mailbox (no public folder) sent items folder.

We use Outlook 2010 and exchange server 2010.

In outlook I have created the accounts for both mailboxes. (user and central one)

When I create a rule what happens after sending emails (with Offer: in the subject) , i want to set the rule to move it to sent items of the central mailbox.

But outlook does not accept this.. only local folders are accepted..

Who can help me achieving this ?

Thanks in advance!

Pieter Timmerman
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You'll need to use a macro to move the messages to the folder if the users are sending the messages from themselves. If they have send as rights and select the central mailbox as the From account, you can use a reg value to save sent into in that mailbox.

See Sending Email from a Secondary Exchange Mailbox - the users need to have write permission on the sent folder plus send as permission on the mailbox.
 
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Hi Diane,

Thanks very much for the quick reply !

I will try this evening and let you know the outcome !

And I want to express my happiness with slipstick.com for the past years and hopefully many to come

Thank you !

Pieter Timmerman
 
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
You'll need to use a macro to move the messages to the folder if the users are sending the messages from themselves. If they have send as rights and select the central mailbox as the From account, you can use a reg value to save sent into in that mailbox.

See Sending Email from a Secondary Exchange Mailbox - the users need to have write permission on the sent folder plus send as permission on the mailbox.

Hi Diane,

I checked the regkey in regkey users/etc office14\outlook\preferences, it was there already. ( i thought that was the missing part..)

the user has permissions on the inbox and sentitems via outlook.

they have full mailbox access and send as permission from the exchange system manager.

but when I create a rule (what happens after sending a message) from the user's point of view, i still cannot select the sent items folder from the central mailbox.. (outlook does not accept this folder). What else can be wrong.. ?

Kind regards,

Pieter
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You can't use after sending rules to move the mail to shared mailboxes.
 
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Not open for further replies.
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