OL2010 - custom form contact picture

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Paco247

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Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Hello - have a custom form for existing and new contacts

user-defined fields all appear as expected; however, cannot get the picture associated with a contact to appear

if I view the entire Contacts folder in business card view I can see everyone's picture; however, when I double-click on a specific person I can't see the picture

I've gone into Control Toolbox and added an Image, but nothing appears besides just a blank square

How do I get the image to appear?
 
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