Outlook 2010 creating extremely large PST files for IMAP accounts

Status
Not open for further replies.

kschissler

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
We are experiencing this issue when users are creating new IMAP accounts (i.e. Gmail) in Outlook 2010. There is already a pop3 account existing, that writes to a .PST file. This new IMAP account seems to "explode" the IMAP PST file (~25 - 50G in some cases) and eat up space on the server. We are running Office 2010 SP1 in a Windows 2008R2 RDS environment.

Has anyone else experienced this issue, and know how to tame the IMAP PST?

Thanks for your time!
 

kschissler

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Update:

The users never experienced this issue in their old Office/Outlook 2007 environment. I found an article that states that Microsoft changed the default behavior when creating IMAP accounts, that sets it to "Download complete items including attachments for subscribed folders".

http://www.msoutlook.info/question/412
Since users are recreating their IMAP accounts in the new Outlook 2010 environment, they are essentially creating a new PST for their IMAP account, and then downloading ALL content to that new IMAP PST. This change in default behavior is what I believe explains the current issue we are seeing with drive space.

My new question is: Is there a way to force or change this default setting, and allow for automatic creation of IMAP accounts with the "Download Headers for subscribed folders" selected?

I have researched the GPO (Office 2010 admin Template), and cannot find any setting for this - we do not allow Cached Exchange Mode, so any option in there will not apply. Is there maybe a reg setting that would change this?

Thanks for reading. :)
 

kschissler

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Thanks for the reply Diane!

The link you provided involves creating a new Send/Receive group within the OCT, and then deploying to server(s). This will help, IF: when the end-user is creating a *new* IMAP account it automatically gets added to a new "IMAP Accounts" Send/Receive group, with the proper settings.

What I am trying to accomplish is this: Provide an easy way for an end-user to create a new IMAP account, and have it automatically added to my custom "IMAP Accounts" Send/Receive group, which is configured to download headers only, instead of full item + attachments.

In my testing so far, it appears that the account is being added to the new group, but also being added to the "All Accounts" group as well.

Is there some processing hierarchy, where the All Accounts is overruled? (Since it is a member of both groups now, which settings apply?)

Bottom line: if using a custom Send/Recieve group still involves manual intervention to change memberships after the account is created, it may be easier to just add a workflow to change the download behavior of the new account manually, after it has been created. It is too bad that this setting isn't changeable during the account creation process!

Thanks for your time,

Karl
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
N Creating or changing the main new mail message template in Outlook 2010 Using Outlook 2
A Creating a sign up form in Outlook 2010 Using Outlook 1
M Outlook 2010 and how to get attachments listed when creating a new email? Using Outlook 1
S Outlook 2010 Ribbon - Creating Links To Websites or EXE Files Using Outlook 4
A Creating personal folders on outlook 2010 and setting properties. Using Outlook 3
E Outlook 2010 crashes when creating (reply) a message from a Meeting Using Outlook 6
D Outlook 2007 vs. Outlook 2010 -- ToDo Bar Using Outlook 0
e_a_g_l_e_p_i I think it may be time to upgrade from Outlook 2010 Using Outlook 3
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 0
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1
W Outlook 2010 Reading Pane Slows Startup Using Outlook 3
S Outlook 2010 unable to change default font Using Outlook 7
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
W Outlook 2010 some sent items marked unread now (was Ok before) Using Outlook 0
RBLampert Updating from Outlook 2010 to Outlook 365 Using Outlook 0
L What are the risks of opening an Outlook 2016 .pst file in Outlook 2010? Using Outlook 4
S Unable to remove rule outlook 2010 Using Outlook 0
N Outlook 2010 Flag blocked for Safe Senders List???? Using Outlook 7
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
K Maximum Categorize Shortcuts In Outlook 2010? Using Outlook 1
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
RBLampert Outlook 2010 no longer (?) shrinks large images Using Outlook 4
N Outlook 2010 will not send nor receive Using Outlook 4
U Outlook 2010 'freezes' before moving emails Using Outlook 2
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
E Outlook 2010 Subject sort uses Thread-Topic for grouping Using Outlook 2
King Mustard Maximum Categorize shortcuts in Outlook 2010? Using Outlook 1
C Outlook 2010 keeps asking for username and password Using Outlook 1
M Duplicate Primary Mail Accounts outlook 2010 Using Outlook 0
T Compacting Outlook 2010 OST results in old emails being re-sent Using Outlook 6
K Outlook 2010 duplicate download emails 1 inbox 1 PST no updates Using Outlook 3
D create an html table in outlook custom form 2010 using vba in MsAccess Outlook VBA and Custom Forms 7
Potty Ash MS Outlook 2010 custom form - validation or formula to request user to check a checkbox Outlook VBA and Custom Forms 16
RBLampert Outlook 2010 sends to/receives from some Gmail addresses but not others Using Outlook 3
e_a_g_l_e_p_i Question about address book in Outlook 2010 Using Outlook 9
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
e_a_g_l_e_p_i Another reinstall of Outlook 2010 issue Using Outlook 10
S Outlook 2010 Cannot Open Attachments Using Outlook 14
Justo Horrillo Issue with rules in Outlook 2010 Using Outlook 4
L Upgrade from Outlook 2010-any reason to? Using Outlook 1
C Attached Files outlook 2010 Using Outlook 1
C Attached files on Outlook 2010 Sp1 & Exc 2013 are missing Exchange Server Administration 1
EaglePI Outlook 2010 need help with rules Using Outlook 0
K can not reinstall outlook 2010 Exchange Server Administration 0

Similar threads

Top