Custom Contact form not working in Outlook 2003

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Herb_Segal

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
I've created a custom contact form and it works fine on my desk created in Outlook 2010. I have another user that said it worked but they would open. She has Outlook 2003. Our IT dept said the older version was the problem. We use Exchange server.

Is the only solution upgrading that desk to 2010? Why would it work then stop working?

She get an hour-glass and the form won't load.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
BTW, that advice assumes it worked for the Outlook 2003 user. There are some subtle differences and some things won't work between the versions/
 
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