Outlook 2007 does not start with Apple iCloud-Add-In activated

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Lawrence77

Member
Outlook version
Outlook 2007
Email Account
POP3
Hello there,

i just got an iPhone. Now i am trying to get Microsoft Outlook 2007 working with the iCloud-Add-In.

Here is the problem:

I am using Windows 7 Ultimate with the Office 2007 Standard Edition. The newest Updates are installed.

I order to sync my contacts and calendar with my iPhone and my Laptop i installed Apple's iCloud 3.0 control panel.

So far everything works finde.

When i am going to start Outlook 2007 it crashes with the following error message:

"Outlook experienced a serious problem with the 'icloud outlook add-in' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?"

In order to open Outlook i have to choose the disable option. Using options - add-ins - manage disabled add-ins to enable the add-in (aplzod32.dll) results in the same failure to open and message.

The problem is: I need the add-in to use the iCloud with my Outlook properly.

Can anybody help here?

Thanks in advance.

Lawrence
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I'm assuming outlook works ok if you use Safe mode? To open Outlook in Safe mode: Close Outlook then hold Ctrl as you click on the Outlook icon. You'll get a message asking if you want to start in Safe mode. Click Ok.

Did you set Outlook to use the iCloud data file as the default data file? If so, go into Control panel, Mail and set a pst file as default.
 

Lawrence77

Member
Outlook version
Outlook 2007
Email Account
POP3
Thanks for your answer.

Yes i tried it. Outlooks works ok when running in safe mode.

My default data file is called "Outlook.pst".

Do you have any other ideas? I am really stuck this time... never had such problems before...
 
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