Need help with installation of BCM in Outlook2013

Status
Not open for further replies.

JAL

New Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
I am installing BCM on a new Samsung laptop for Outlook 2013. I am running Win 8 64bit. The computer specs are 4 GB or RAM and up to 1.4 GHz Quad core Processor I have BCM installed but when I try to enable or add a database I get the following error:

"Business contact manager cannot continue. The following error occurred while looking for databases on your computer: "Attempted to divide by zero"

The problem has stemmed from SQL servers. I have gotten very little help from Microsoft on this issue beyond blaming on hardware. Does anyone have any ideas? Any and all help is greatly appreciated.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

JAL

New Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
Thank you Diane. Doesn't sound promising. Any other ideas?
 

tlassner

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server
do you know if there was an installation of the sql server before installing bcm? maybe there was a 64 bit version preinstalled on the Win8 OS. We had conflicts on serveral machines where SQL Server was already installed by other Software but not in the version which is included in the BCM installer. Result:

BCM installer found an installation of SQL Server (64 bit) and so did not install the "correct" 32 bit version of it, afterwards did not find suitable installations of SQL Server and threw an errror.

Unfortunately I do not remember the error Messages we got in that case.

Check Version of the SQL Server and date of installation, compare with installation date of BCM
 

JAL

New Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
This SQL Server is the version from the BCM installer. I have also tried running installer again to help repair errors. Here is the error I received this time..

upload_2014-3-21_8-38-29.png
 

tlassner

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server
click the question mark for getting the log-information

are the sql installations shown as in the picture?
 

Attachments

  • upload_2014-3-21_15-31-32.png
    upload_2014-3-21_15-31-32.png
    3.6 KB · Views: 380
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
Marc2019 Need help please! Cannot Setup my outlook email account on my Mac Outlook 2011 Using Outlook.com accounts in Outlook 2
C need help setting up outlook first time Using Outlook 1
N Need help syncing contacts to iPhone X Using Outlook 8
S Error using AddressEntry.GetContact - need help Outlook VBA and Custom Forms 2
EaglePI Outlook 2010 need help with rules Using Outlook 0
B Need Help - Willing to pay Outlook VBA and Custom Forms 10
J Need Help with Contacts VBA Outlook VBA and Custom Forms 1
H Need help setting up GetFolderPath-Makro with Vodafone IMAP Mail-Account Outlook VBA and Custom Forms 0
T Need help with finding/updating task Outlook VBA and Custom Forms 1
Denis Hi everyone!!! Need some help with Excel to Exchange Calendar??PLEASE>>> Using Outlook 1
E Need Help on Setting up a repeated Reminder on Task with Reoccurence Every Year Using Outlook 6
B Need Help Creating Email Based on Subject w Address in Body Outlook VBA and Custom Forms 1
G Need help configuring a PRF for Outlook 2010 and 2013 Using Outlook 0
K Excel Import Option: Need Help Updating Existing Records BCM (Business Contact Manager) 0
K Need help concerning emails linking to BCM. BCM (Business Contact Manager) 0
F Outlook 2010 - Need help with a custom field. Using Outlook 3
D Need Help with Script. Keep getting Runtime Error 438 BCM (Business Contact Manager) 4
R Need help getting BCM to work with my Outlook 2014 Using Outlook 4
L Need help getting calendar/contacts/tasks/notes back! Using Outlook 3
R [VBA] complicated(?) outlook events - need help with code Using Outlook 15
P Need help/Gmail accounts show separately/Outlook 2013 Using Outlook 0
J Need Help Extracting Email Content into Excel Specifically the Attachment Name Using Outlook 3
A Need Help with BCM2010 Sharing on outlook 2013 Scenario! BCM (Business Contact Manager) 1
C Need Help with Simple Code Correction Using Outlook 11
W I Need help with vb.net and outlook 2010 Using Outlook 2
A My move to MS is not going too well: Need Help !!! Using Outlook 14
M Need help with combo boxes in messages! Using Outlook 10
D Need help understanding which pst-file to use! Using Outlook 0
U Need a help please Outlook 2007 crashing Using Outlook 2
Z Need Help Outlook 2007 inbox and address book view Using Outlook 2
B Need help adding a background color to the compact list items in Month view. Calendar Printing Assistant 1
B Need help adding an image next to the Month Name in the header. Calendar Printing Assistant 1
B Ok - a complicated one - but really need help (auto formatting) Using Outlook 9
B OUTLOOK 2000, Need Help ! Outlook Wishlist 1
P To Use BCM or not...I need help BCM (Business Contact Manager) 1
T Need help making RULE to prepend email SUBJECT Using Outlook 3
V Need help on configuring Outook 2003 Rules and Alerts... Using Outlook 2
A Need Help Urgent !!!- Add Seconde Node To The DAG Exchange Server Administration 12
M Need help w/ Calendar Events not appearing in Outlook 2010 Using Outlook 1
D Need help bulk exporting mailboxes Exchange Server Administration 3
G Need help in merging data from multiple .pst data files into one .pst file. Using Outlook 3
L Windows Instant Search Indexing not working need help reading Event Log Using Outlook 2
J i need help regarding error message, 'Addin fax extention' issues in oulook 2007. Using Outlook 3
X business owner in dire need of help outlook is not syncin my contacts! Using Outlook.com accounts in Outlook 2
D Need email verification for international emails, help? BCM (Business Contact Manager) 2
S MAcro - Need help in getting the recipients in to filed / cc field toput in an array Outlook VBA and Custom Forms 4
K Need help Publishing a new Task form! Outlook VBA and Custom Forms 1
A Need help in creating a mass emailing plugin Outlook VBA and Custom Forms 1
T need help w/ sending an e-mail -- outlook 2007 addin Outlook VBA and Custom Forms 2
J Moved many emails to Outlook external folder, need to delete on Gmail server Using Outlook 14

Similar threads

Top