Outlook 2013 and Exchange 2007, Out of the office error message

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Jon Bakrley

New Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server 2007
Hi, I have some new pc's with Outlook 2013 and I can not access the Automatic Replies option on most of my workstations. I get a "your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later."

I have updated the cname record with our dns people. I have been able to get one person to work on one computer. If I log in to another computer with the same person, it does not work. On the computer that it is working, if I login as another user, that user does not work. I'm stumped and need help. Thanks!
 

Jon Bakrley

New Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server 2007
I was able to check it and found there was no external URL set. I went and set it but I still have the same message.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Did you reset the web server? Changes won't take effect until you do.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Yes. Reset the server- you can use IISreset /noforce to recycle it.
 

Jon Bakrley

New Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server 2007
Yes. Reset the server- you can use IISreset /noforce to recycle it.

Just tried that now and still getting the message. What is wierd is that it works for one person on this computer and when I login to a different profile on the same computer, it does not work.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I'm assuming you mean two Windows user accounts, not two different Outlook profiles? Are both users logging into the network?
 
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