IMAP - Sent Folder not sticking

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jacobacci

New Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
Hi all
I have been annoyed by the following behaviour of outlook for several years.
My mail provider uses "SentMail" as the default place for sent messages, when I use webmail.
If I set "save sent items in the following folder on the server" to "SentMail" in my IMAP account, it may stick for a few days, but then it reverts to "Sent Items". "Sent Items" is a folder that my mobile phone uses and that was created on the mail provider's server as I was doing mail with my mobile phone.
Is there any way, I can make the "SentMail" folder stick.
Addendum: on some of my PCs, the "SentMail" folder does indeed stick, on some it reverts to "Sent Items" after a few days.
Thanks a lot and regards
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It should stick... Which version of outlook? Does it seem like outlook is rebuilding the data file? Make sure all windows updates are installed then reboot. Set the sent folder in outlook and reboot. See if that fixes it.


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