Multiple Gmail account set up in Outlook 365

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SC4LOANS

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
I've just begun using Office 365 and Windows 8.1 on new PC (previously used Office 2007 on Windows 7). I have two Gmail accounts, both which are configured exactly the same in Gmail settings, both showing POP enabled as well as IMAP enabled. When setting up email accounts in Outlook 365, the first one set up automatically with Outlook's tool as a POP account. The second Gmail account set up automatically as an IMAP account. I have deleted the account and tried to set up manually as POP account yet it fails with server error messages. I have checked and double checked account settings for first email in Outlook setting up second account exactly the same, yet I still get error messages. The only way I have been able to set up the second account is as an IMAP (how Outlook wants to set it up) but then I have two inboxes to check email in and I only want one as was set up in previous Outlook 2007 (all emails were pop accounts and worked perfectly). I'm not sure why one account set up as POP and the other as IMAP with same settings yet I cannot change the IMAP account to be a POP. Please help, thank you.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That's weird - Outlook normally sets up all accounts as imap if imap is supported. you can't change the account type once the account is configured - you either need use the manual option or after auto account setup tells you the account is configured, click the option to manually configure. You'll need to change it to pop and change the incoming server name and settings.

What error message do you get when you try to manually configure a pop account for the second one?
 
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