Reading Pane has disappeared

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Outlook version
Outlook 2010 32 bit
Email Account
Hi All,

Outlook 2010 was working fine, but at some point yesterday when I opened it the Reading Pane had disappeared. I then set it appear to the right, which it did. I closed and re-opened Outlook and it had gone again. Also, the Reset View button is greyed out, which suggests to me that the view without the Reading Pane has become the default view. I have tried Run-Outlook /cleanviews, but to no avail, probably confirming my suspicion about the default view. I tried disabling the Add-Ins one at a time, but that didn't help either. I then opened Outlook in Safe Mode, but no difference. Now I can't get out of Safe Mode. Help!!!!

Many thanks for any replies.

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
from Outlook 2010 runs in Safe Mode after Update - Outlook Tips

Uninstall KB3114409 or edit the registry -
open regedit -
  1. Browse to HKEY_LOCAL_MACHINE\Software\Microsoft\Office\14.0\Outlook\Security\
  2. Right click on Security key and choose New, and then DWORD Value.
  3. Type DisableSafeMode, and then press Enter.
  4. Right-click on DisableSafeMode, and then click Modify.
  5. In the Value data box, type 1, and then click OK.
  6. If you have 64bit Windows and 32bit Office, also add DisableSafeMode, Value: 1 to this key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\Outlook\Security\
  7. Restart Outlook or reboot the computer.
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