Windows 10 x64 Outlook 2013 - URL does not open (anymore)

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ofw62

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Vainly searched for a solution on Internet. Solutions were either for other versions of Outlook, or involve 'mailto' solutions.

Windows 10 x64
Outlook 2013
Firefox v48

When I click on a hyperlink nothing happens. The browser isn't launched, nothing.
I disabled my A/V, that did help either.

Any suggestions?

Thanks
=
 

ofw62

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Thanks for getting back on this.
Apparently a simple reboot sometimes may solve the issue...
Though still puzzled as to why it didn't work in the first place,
after the reboot, it is okay now.
Thanks again.
=
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I'm not surprised - especially if the reboot also installed updates. I have seen a lot of bad or weird behavior in outlook when windows updates are waiting for a reboot.

I remember back in the early days (circa 2000), we used to recommend a reboot as step 1 for almost every problem then we progressed to where reboots were less and less frequent and moved lower on the routine troubleshooting steps.
 
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