Calendar data can be viewed on, but no longer syncs to Outlook 2013

Not open for further replies.


New Member
Outlook version
Outlook 2013 64 bit
Email Account
In December I successfully got to sync with Outlook 2013 calendar on my pc using the guide provided by Diana Poremsky. Sometime in January I noticed that was no longer syncing with my pc. This week I decided to try and reestablish syncing. I have been somewhat successful. I can now view my Outlook 2013 calendar on, but I cannot get the calendar (with appointments) on my pc anymore. I’m not sure what to try next. Any suggestions to fix the desktop calendar would be appreciated.


Outlook version
Outlook 2016 32 bit
Email Account
I'm definitely not an expert, but in Outlook 2013, what type of account is showing for your account? Is it Exchange ActiveSync (EAS) or Microsoft Exchange? If your account still shows as EAS, I think that's your problem: I believe EAS was shut down sometime in January.

Here's a link to Diane's instructions for reconnecting: Switch Account to Microsoft Exchange

Microsoft has instructions, too, which might be helpful if you run into any problems after re-connecting -- I ran into a bit of weirdness following MS's instructions & wish I'd seen Diane's (above) first:
Reconnect Outlook 2016 or Outlook 2013 to for uninterrupted email access - Outlook

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It definitely sounds like you had an EAS account and need to use autoaccount setup to add it as Microsoft Exchange. The links Nonya posted have more information.

A few people said that autoaccount setup used EAS again - if so, choose manual setup then Office 365 account type and enter your address.


New Member
Outlook version
Outlook 2013 64 bit
Email Account
Thank you Nonya and Diane. The instructions worked perfectly. My calendar is back in Outlook.
Not open for further replies.
Thread starter Similar threads Forum Replies Date
R Exporting Excel data to Outlook 2016 Calendar Outlook VBA and Custom Forms 20
O Win10 Office 2013 Outlook Calendar Data File? Using Outlook 1
G Calendar does not point to deafult data file Using Outlook 0
R Disappearing data from outlook calendar after using icloud-ical Using Outlook 2
R How to Import Exchange Calendar data to Calendar Using accounts in Outlook 11
T Importing Excel 2010 data into Outlook Calendar 2010 Using Outlook 12
S Outlook 2010 trying to default Data file to calendar Using Outlook 6
B Closing Exchange service, how to keep all calendar and mail data? Exchange Server Administration 0
M outlook shared calendar data export to excel sheet Using Outlook 1
J iCloud Calendar/Contacts Syncing Hangs At End - aplzod Data Store Not Created Using Outlook 8
S Programmatically accessing Outlook Calendar data Using Outlook 1
M How to move data from subcalendars into main calendar Using Outlook 1
E I imported my outlook 2000 data file (.pst file) into outlook 2010 and lost all of my calendar categ Using Outlook 1
F Outlook 2010 calendar and Iphone stopped syncing data back and forth Using Outlook 2
E Pull Data From Non-Default Calendar Outlook VBA and Custom Forms 2
S How to extract outlook calendar data. Outlook VBA and Custom Forms 3
J O365 - Adding Shared Google Calendar ICS link issue in O365 Using Outlook 0
B Outlook Calendar not coming down from cloud Using Outlook 2
J Time Zone Issues - Outlook Calendar and Webcal Feed Using Outlook 8
N Backing Up Exchange Calendar Using Outlook 13
N Having Shared Calendar shift to Current day Using Outlook 0
K UDF with formula not showing on Calendar custom view. Outlook VBA and Custom Forms 0
M In Outlook Calendar remove the buttons: 'Today' and '<' (Back a day) and '>' (Forward a day) that are below the Ribbon and above the calendar display. Using Outlook 0
U Macro for reminders,tasks,calendar Outlook VBA and Custom Forms 4
O Calendar - appointment templates and categories Using Outlook 1
HarvMan Outlook 365 Calendar Using Outlook 12
A calendar invites sent from Microsoft Outlook to Mac Outlook is not working Calendar Printing Assistant 3
P Categorize in Calendar not listed under tags in Office 365 (Office 2016) Using Outlook 5
O Export Outlook calendar appointments by filters and date range Outlook VBA and Custom Forms 1
J Weekend View in Calendar Using Outlook 1
D Add date next to day name in Outlook Today calendar view Using Outlook 1
A Birthdays from .csv to Calendar - arriving day behind Using Outlook 5
C Put Day of Year into Outlook Calendar Outlook VBA and Custom Forms 2
J can't sync outlook calendar contacts with iphone ipad Using Outlook 4
C Outlook Calendar Using Outlook 1
L Deleting Office 365 calendar appt w/o emailing invitees Using Outlook 3
sahameed82 SharePoint calendar directly open in Outlook Using Outlook 0
D Outlook 2016 Migrate 'On My Computer' (local storage) Calendar from Mac Outlook to Exchange Account Using Outlook 5
TomHuckstep Outlook 2016 Limit the number of days syncing from Google Calendar Using Outlook 1
J Outlook 2010 Changing events in Outlook calendar via opening file, importing CSV Using Outlook 0
Jennifer Murphy Add birthdays to calendar Using Outlook 7
M Creating an RSS Feed **FROM** Outlook 2013 Calendar. Using Outlook 5
K Accentuating today in Outlook calendar month view Using Outlook 2
S outlook 2007 calendar search Using Outlook 6
V iCloud calendar sync problems Using Outlook 13
J Copy to calendar function no longer working in outlook 365 Using Outlook 5
T why are the calendar icons different for different accounts Using Outlook 2
D Can Exchange Admin Center create a pst for users email/contacts/calendar? Exchange Server Administration 0
P OWA Settings->Calendar->Events from Email; Setting changes do not hold Using Outlook 1
W Outlook Calendar does not save view any longer! Using Outlook 3
Similar threads