Outlook creating a folder named: "Unwanted"

Status
Not open for further replies.

thoffman

Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
For some reason Outlook is creating a folder named "Unwanted" and puts new emails automatically in this folder. When I try to drag and drop it to my inbox, about 20 seconds later it automatically gets moved back to this folder labeled "Unwanted." I use Office 365 Home with Outlook 2016 on my desktop I have three accounts on Outlook: Outlook (Exchange), Comcast (IMAP), and Gmail (IMAP). I use an Android Samsung Note 4 phone running 6.0.1.

The Unwanted folder also shows up on Comcast's web email page and Gmail web mail page. I spent about an hour on the phone with Outlook 365 support today and they say it is not an Outlook issue, but a Comcast or Gmail issue. Comcast support says it is not their issue, but an Outlook issue.

Google searches have not been helpful. I've turned off all filters on my phone and deleted all blocked domains and addresses, and set spam/junk in Outlook to "No Automatic Filtering."

If I don't constantly check this Unwanted folder, I miss important emails.

Suggestions?????

Getting frustrated in California.
 

soadfan

Member
Outlook version
Outlook 2013 64 bit
Email Account
Office 365 Exchange
Is this folder appear on all devices or only on desktop PC?
 

thoffman

Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
Is this folder appear on all devices or only on desktop PC?
It appears on all devices.

Through trial and error I think I have solved this issue. I disabled the email client that comes with my Samsung Android and started using Comcast's email app. This unwanted Behavior has since disappeared. So it is a Samsung or Android issue.
 

soadfan

Member
Outlook version
Outlook 2013 64 bit
Email Account
Office 365 Exchange
Probably Samsung's. First thing i did when bought my GT-i9505 (Galaxy S4) was to root it and install some custom ROM (cyanogen/lineage). All bloatware was gone, but also preinstalled apps, which forced me to use 3rd parties apps. I'm using aquamail as mail app, for example, and it's better then samsung's bullsh*t :)
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
M Creating an RSS Feed **FROM** Outlook 2013 Calendar. Using Outlook 5
R Would creating a new profile cause Outlook to download all the old mails from the server? Using Outlook 1
M Outlook 2007 Contacts Glitch: Creating a new email Using Outlook 1
Liza Creating a rule in outlook to filter messages Using Outlook 0
D Creating an outlook session from Access vba but run silently. With A specific profile Outlook VBA and Custom Forms 1
M Creating Outlook Appointments from Excel Cells Outlook VBA and Custom Forms 1
A Creating an outlook rule to forward an email with a specific message Using Outlook 1
N Creating or changing the main new mail message template in Outlook 2010 Using Outlook 2
J Outlook creating unwanted rule on its own Using Outlook 1
Rupert Dragwater creating gmail account in Outlook 2013 Using Outlook 7
J Creating an "isolated" shared calendar in Outlook Outlook VBA and Custom Forms 1
witzker Outlook bug when creating a user defined contact form? Using Outlook 1
G Creating an Outlook Rule using Internet Header time Using Outlook 1
Wotme Creating a Outlook task in Excel Using Outlook 7
G Questions on creating Outlook forms Using Outlook 0
K Outlook 2010 creating extremely large PST files for IMAP accounts Using Outlook 3
J Troubleshooting Creating New Outlook Account Using Outlook 1
P HTA creating Outlook MeetingItem - need formatted body text Using Outlook 4
A Creating a sign up form in Outlook 2010 Using Outlook 1
N Creating dynamic forms in outlook?? Using Outlook 2
F Creating Macro in Outlook 2003 Using Outlook 8
M Outlook 2010 and how to get attachments listed when creating a new email? Using Outlook 1
V Creating Distributions in Outlook Connector Using Outlook.com accounts in Outlook 1
S Outlook 2010 Ribbon - Creating Links To Websites or EXE Files Using Outlook 4
O Macro for creating hyperlinks in Outlook 2007 Using Outlook 3
B Creating an Offline Database with Outlook 2007 BCM Using Outlook 1
S Outlook 2007 SP2: When creating a future appoinment it shows day it was created not the future date Using Outlook 1
J Creating Tasks in Outlook 2007 with VBA Outlook VBA and Custom Forms 1
E Outlook 2010 crashes when creating (reply) a message from a Meeting Using Outlook 6
U Creating or modifying Outlook .Nk2 file in C# Outlook VBA and Custom Forms 1
C Creating an Outlook Profile for RPC over HTTP client Outlook VBA and Custom Forms 1
I Creating an Outlook 2007 macro that attaches a signature to new me Outlook VBA and Custom Forms 1
J Creating form in Outlook 2007 Outlook VBA and Custom Forms 1
S Outlook email to configure setup for each mail Outlook VBA and Custom Forms 0
witzker print-list-of-outlook-folders with sort posibility Outlook VBA and Custom Forms 7
witzker Open Contact missing in Outlook 2019 Using Outlook 2
D.Moore VB script to Digitaly Sign newly created outlook message Outlook VBA and Custom Forms 2
B Outlook 2016 Retail C2R keeps logging since update? Using Outlook 0
M outlook 365 trying to finish my sentences Using Outlook 0
D Outlook Address Book Using Outlook 0
B Emails get stuck in Outbox of Gmail IMAP in Outlook for Windows Using Outlook 0
C Not sync folders not found after MS Outlook 365 update Using Outlook 1
V Outlook 2016 Does Outlook-2016 (64 bit) work with iCloud for Windows ? Using Outlook 4
R Microsoft Outlook 2016 - Gmail not sending, asks for password for SMTP, tried different ports Using Outlook 23
V Outlook 2016 Outlook-2016 and iCloud for Windows - Problems Using Outlook 2
O VBA Outlook Message Attachment - Array Index Out of Bounds Outlook VBA and Custom Forms 0
K Imap PC Outlook + Android phone Using Outlook 1
GregS Outlook 2016 Move Outlook to new computer? Using Outlook 4
I Outlook 2003 shows html code when To: field is empty Using Outlook 7
O The Outlook API wrongfully shows an outlook folder to have zero sub-folders Outlook VBA and Custom Forms 1

Similar threads

Top