Outlook 2010 will not send nor receive

Status
Not open for further replies.

Nickajack910

New Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
I have Outlook 2010 as part of a complete Office 2010 Program. This started Monday when I discovered I was not receiving any email and an outgoing email was still in the Outbox. I clicked on File and discovered this Hotmail Connector Upgrade message. I allowed the program to run way more than 15 minutes, and nothing happened. Closed and reopened the program, even did a reboot, and nothing different. I read you post about someone else with this problem. I did a repair of the Outlook Connector, uninstalled it, downloaded a 32 bit Connector from Outlook. The Upgrade message was still there and no send nor receive. I tried to do a repair on Office 2010, got about 3/4 of the was through, and it gave me a message, it didn't access to C:\Config.msi\17c5748,rbf, then it backed out and reversed the repair and required a reboot. If I try to do a manual send and receive, I get an error message: Not Implemented.

As a side issue, I have an installed Outlook 2016 standalone program on the same computer that works. It will send and receive fine. It has a problem with inserted pictures, in that it will not give me a Format Tab when the image is selected, nor will it allow me to crop. I saw your suggestion of copying winword.exe when you have two different versions of Office programs. I did that too, and still no Format Tab.

What I have is a mess. I really don't like the format and design of Outlook 2016 as well as Outlook 2010. What do you recommend 2010, doing a disk repair of Office 2010? I may have to get permission from Microsoft to do a reinstall if I uninstall it. Thanks.
 

Attachments

  • 2018-02-06_10h44_05.jpg
    2018-02-06_10h44_05.jpg
    142.3 KB · Views: 307

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Hotmail Connector Upgrade message.
No... this does not work anymore. You need to make sure you have all updates installed and add the account using auto account setup - it will add it as an Exchange account.

A client had the screen yesterday - we waited 15 min or more then did a repair on Office and he rebooted. It went away shortly after - total time passed from when we first saw that message was maybe an hour, or just over an hour.

You should uninstall the connector you installed - I'm actually surprised you found a copy, Microsoft said they removed it.

As a side issue, I have an installed Outlook 2016 standalone program on the same computer that works. It will send and receive fine. It has a problem with inserted pictures, in that it will not give me a Format Tab when the image is selected, nor will it allow me to crop. I saw your suggestion of copying winword.exe when you have two different versions of Office programs. I did that too, and still no Format Tab.
I'm not sure why the format tab is missing - if word added it or it came from somewhere else. Did you check in File, options, customize to see if you can display it?
 

Nickajack910

New Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
Thanks for the suggestions. I've decided to try and find the Format/Picture tab that is missing. Attached is another discussion you had with someone else regarding the missing tab. My Outlook 2016 works, except for the picture edit, and I am happy with that. I also saw yesterday that there is a Classic Menu software available that will make Outlook 2016 look like Outlook 2010. www.addintools.com/index.html Do you know of any problems using this software? The price is $29. Thanks Diane.
2018-02-08_06h45_30.jpg
2018-02-08_06h45_30.jpg
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Do you know of any problems using this software?
I am not aware of problems and have not tried it - i figure the ribbons are not going away and i might as well get used to them. :)

I don't have an outlook-only install to test it. The last time i tested it was with outlook 2010 - the insert ribbon has some things disabled.
Outlook 2010 Standalone's Missing Features
 

Nickajack910

New Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
The Classic Menu has a free 15 day trial. I installed it. So far, I'm impressed! I will use it for a few days and probably buy it. They have discounts for multiple downloads.
 

Attachments

  • 2018-02-08_11h17_31.jpg
    2018-02-08_11h17_31.jpg
    118.8 KB · Views: 301
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
E How to send automatic emails in outlook 2010 Using Outlook 1
N VBA Script to Send Automatic Emails from Outlook 2010 Outlook VBA and Custom Forms 1
D Outlook 2010 hangs during message send/receive Using Outlook 2
S Outlook 2010 won't send on Windows 8 Using Outlook 2
V Outlook 2010 – Send email based on categories Using Outlook 2
S Outlook 2010 I am getting error code 0x8DE00006 'the operation failed'. outlook 2010 send/receive progress Using Outlook.com accounts in Outlook 2
R Outlook 2010 Send from other email address uses account address instead Using Outlook 1
N Outlook 2010 take long time in send / receive Using Outlook 1
J Email won't send Automatically in Outlook 2010 Using Outlook 3
H outlook 2010 email can't send to other domain Using Outlook 1
H Outlook 2010 unable to send iCloud account e-mail after iOS 7 upgrade Using Outlook 12
R outlook 2010 can't send email Using Outlook 0
I How to send just a few emails at a time to a large group in Outlook 2010 Using Outlook 3
O Outlook 2010 Stops Working When Accounting Application Tries To Send eMail Using Outlook 4
0 Outlook 2010 causes computer to lose connection when opening and Send/Receive Using Outlook.com accounts in Outlook 14
D Emails stuck in Outbox, not receiving emails, Outlook 2010 auto send/receive Using Outlook 4
J Outlook 2010 will not send messages due to Date: None Using Outlook 1
D outlook 2010 table format lost on send Using Outlook 1
R Outlook 2010 Not Recieiving Emails Automatically, Have tohit Send / Recieve Using Outlook 1
T Outlook 2010 manually actioning of send and receive? remove auto actioning Using Outlook 4
D Outlook 2010 Fails to Send Messages To One Domain Using Outlook 6
I Send Secure Email Through Microsoft Outlook 2007 and 2010 (32 bit) Using Outlook 0
I Send Secure Email Through Microsoft Outlook 2007 and 2010 (32 bit) Using Outlook 0
B Send/Receive Status in Outlook 2010 Using Outlook 2
K Outlook 2010 'cannot send on behalf of' when changing calendar apointment Exchange Server Administration 0
H Outlook 2010 : Error while preparing to send sharing message Exchange Server Administration 8
Z Outlook 2010-Hotmail Send & Receive Errors Using Outlook 5
W Send Text Message SMS to Global Address Book Recipient Through Outlook 2010 Using Outlook 2
B Outlook 2010 wont send mail today Using Outlook 9
D I am having the problem that Outlook 2010 is checking for email via send /receive approximately every thirty seconds. Using Outlook 2
B uable to send/receive email in MS Outlook 2010 Using Outlook 2
B Outlook 2010 won't send or receive after update Using Outlook 4
T How can I send e-mail from an Access 2010 application using Outlook not CDO Using Outlook 1
P How do I access my address book lists in Outlook 2010 so that I can send e mails to group members Using Outlook 1
T Can't receive or send e-mail in Outlook after downloading latest Windows updates on Tuesday, 14 Dec 2010, at 6:00 pm. Using Outlook 3
C can't send email with new Outlook 2010 Using Outlook 2
D Outlook 2010 won't perform Send/Receive on IMAP folders as scheduled Using Outlook 2
O outlook 2010 - trying to send JPG attachments, but they are automatically converted into DAT files a Using Outlook 2
L Outlook 2010 "Send/Receive" Ribbon very slow Using Outlook 6
R Outlook 2010 doesn't send automatically Using Outlook 2
N Multiple errors with Outlook 2010 - Won't receive Hotmail emails; but will send fine. Using Outlook 3
P After window 7 idle for few minutes then outlook 2010 stop send and receive Using Outlook 2
K No "Send" button in Outlook 2010 Mail Using Outlook 3
B Outlook 2010. Cannot access my Contacts from clicking 'To' butto to find an email send address. Using Outlook 2
D Outlook 2010 - Send notification when stuck in outbox Using Outlook 1
S Outlook 2010 can not send email outside Using Outlook 1
V Re: I can send but not receive emails in Outlook 2010 on Windows 7 Using Outlook 2
V I can send but not receive emails in Outlook 2010 on Windows 7 Using Outlook 2
A Outlook 2010 Exchange / SMTP: unable to send Using Outlook 2
C Live Messenger does not send email messages to Outlook 2010 Using Outlook 3

Similar threads

Top