Can't Open Outlook 365

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cfourkays

Member
Outlook version
Outlook 2007
Email Account
POP3
Outlook (Office 365) on a Windows 10.
Owner has outlook.com email address "elise_xxxxxx@outlook.com
When clicking Outlook shortcut a windows comes up with a Windows Security box "Connecting to outlook_83888EBAxxxxxxxxx@outlook.com
Below shows legit user name and box for password.
Capture.PNG

Entering the password brings up a second box:
capture.png1

The user name and password are legit and the email can be accessed at "outlook.com"

No matter where I try to access Outlook the same thing happens.
Have tried uninstalling and reinstalling Outlook
Opening Outlook in safe mode

Gone to "Mail" Control Panel, deleted and reinstalled Email account.

Pete

Capture.PNG


Capture 1.PNG
 
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