PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group

montyrobison

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Hi all,

I just installed a new hard drive and installed Outlook 2010. I had saved my existing PST file from the old hard drive which used Outlook 2007. When I imported the PST file into Outlook 2010 everything came across great with one exception.

On the old hard drive using Outlook 2007 I had added several custom Contacts folders to the Address Book and had arranged my contacts according to these folders. When I imported the PST file into the new Outlook 2010 all of the contacts were grouped together and were placed in the Address Book under Other Address Books - Contacts.

I'm hoping someone can tell me how to save the old Outlook 2007 Address Book contacts and custom folders and import them into Outlook 2010 and maintain the original Address Book settings and custom folders. Thanks in advance for your help with this!

Monty
 

montyrobison

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
All,

EDIT

Attached are screenshots of the Contacts folders in Outlook 2007 and Outlook 2010 so you can see the differences I'm referring to in my original post.

Monty

Outlook 2007 Contacts.JPG


Outlook 2010 Contacts.jpg
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Two things -

1. go to the folder list (ctrl+6) =- do you see the folders? If yes, peek in each one. This is sometimes necessary to get them on the navigation pane.

2. Rather than import, open the old pst in Outlook - file > open & export > outlook data file. (You only need to import if the old pst is ansi format.)

When you imported, do you only import contacts or the entire pst? Did you use the 'import into same folder' import option?
 

montyrobison

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Hi Diane,

Thanks for your reply and the suggestions. Item 1 did the trick and after I expanded the Contacts folder on the left side and all of my custom contact folders are there and the email addresses are sorted correctly. Why don't you see these custom contact folders when you open the Address Book tab on the top menu bar? This is also a problem when trying to compose an email as the only folder available there is the main Contacts folder which is just all of my email address combined. How can I get these custom contact folders into the Address Book? Thanks again for your help. I really appreciate it!

Monty
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Why don't you see these custom contact folders when you open the Address Book tab on the top menu bar? This is also a problem when trying to compose an email as the only folder available there is the main Contacts folder which is just all of my email address combined. How can I get these custom contact folders into the Address Book?
Right click on each folder > Properties > Outlook Address book - tick enable as an address book.
 
Thread starter Similar threads Forum Replies Date
I Outlook 365 - import/attach PST file that used POP3 Using Outlook.com accounts in Outlook 0
R PST->Outlook.com (Import vs Drag-n-Drop methods Using Outlook.com accounts in Outlook 2
GregS Import from Outlook.com .ost to IMAP .pst? Using Outlook 3
e_a_g_l_e_p_i question about saving my .pst so I can import it to my Outlook after I build a new system Using Outlook 10
E Want to Import Outlook 2003 pst files to later version Using Outlook 6
C import pst in Outlook 2011 for Mac Using Outlook 0
H Bulk import of PST files into Outlook Using Outlook 1
H Import contacts from Outlook.pst file into Outlook 2010 Using Outlook 2
G Import old pst file from Outlook 2007 into new version of Outlook 2007 Using Outlook 2
B Import a pst file into Outlook Using Outlook 1
R Trying to import pst files inot outlook Using Outlook 10
D Problems With Outlook PST Import Using Outlook 1
A Cannot import Xp based outlook .pst file into Outlook 2007 with Bus Contact Manager. Using Outlook 1
S Cannot import 2007 Outlook pst file into 2010 Outlook Using Outlook 4
K Disabling import/export button to restrict PST creation Using Outlook 3
M Export-Import .pst file problems Using Outlook 2
N .pst archive from work will not open/import on Microsoft 365 Exchange Server Administration 0
J Converted .ost to .pst: Want to Import and Reconnect with IMAP Email Account Using Outlook 2
J Opening/Archiving/Import/Export PST files Using Outlook 4
A import pst Outlook VBA and Custom Forms 3
R Flagged for Follow Up Search folder MIA after PST export/import Using Outlook 1
G Import pst but Calendar and Contacts don't show. Using Outlook 12
C How to import a pst file Using Outlook 3
P Viewing & Removing stats for bulk PST import Exchange Server Administration 2
S New-MailboxExportRequest - EXPAND 10 item import limit (PST IMPORTS) Exchange Server Administration 3
K Import Date Files .pst Using Outlook 2
M Import PST SP1 Exchange Server Administration 5
G import/export .pst file Using Outlook 5
D Import Contacts .pst problem Using Outlook 2
J trouble importing Office 2003 contact data (activities,etc.) using .pst file export & import to a se Using Outlook 1
R Exch 2010 SP1 .pst file import taking far too long ? Exchange Server Administration 70
S Unable to Import PST or Open PST file Using Outlook 12
S How do I Import my contacts located in a .pst file in to Windows live mail! Using Outlook 6
P Import (or export) PST from a 'Client' Exchange Server Administration 5
L Help to import a pst file into BCM... BCM (Business Contact Manager) 1
P Outlook pst file is too huge with POP3. How to save more space? Using Outlook 4
K Export Folder to PST Outlook VBA and Custom Forms 2
HarvMan Outlook 365 PST Report Using Outlook 1
P PST file is getting huge under POP 3 Using Outlook 2
L Cannot open PST file for first session each day Using Outlook 6
David in Mississippi New (Feb 2020) install of Outlook 365 - Cannot specify PST for different accounts Using Outlook 0
GregS Outlook 2016 OST thinks it is PST? Using Outlook 1
J Export Zimbra to Outlook PST Using Outlook.com accounts in Outlook 1
D Can Exchange Admin Center create a pst for users email/contacts/calendar? Exchange Server Administration 0
S What's in a PST file? Using Outlook 1
N VBA to delete duplicates by message-id on common pst for 2 or more emails Outlook VBA and Custom Forms 0
F Copy and replace not update contact in another pst Using Outlook 0
T Cannot remove needless PST Using Outlook 1
N pst files are recreating automaticaly and cannot be deleted Using Outlook 5
C Export NSF Lotus Notes files in Outlook PST format? Using Outlook 1
Similar threads


















































Top