How to display "Change Folder" in Change Default Email Delivery Location in Exchange Outlook 2016

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enggar.bagoes

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Exchange Server
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In the red box there should be a "Change Folder" button but, when I use outlook 2016 the button disappears is there a way to restore it?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Exchange accounts don't allow you to change the delivery location - only POP accounts have the button. This is a change from older versions, where you could deliver Exchange to a pst. They block that now, because it causes problems with calendaring. You'd need to use a rule to move mail to a pst. Or add the account as POP.
 
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