Outlook 365 Switching from AOL to Yahoo automatically

Post number 2 has been selected as the best answer.

MisterT25

New Member
Outlook version
Outlook 365 64 bit
Email Account
IMAP
I am a user with an x@verizon.net email account who started getting an error that Outlook (Microsoft 365) could not connect to the mail server (AOL). I looked at the Server Settings. Something had changed the imap.aol.com and smtp.aol.com to imap mail.yahoo.com and smtp.mail.yahoo.com. I tried switching these back to AOL, but every time I do a "Repair", the values change back to Yahoo.

I can manually login to aol.com with a browser and use the mail program in aol.com. The account is getting new email, and I can use it with no problems.

Does anyone know how to stop the server settings from switching back to Yahoo?

Many thanks
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
First - you probably need an app password.


Secondly, try changing the server names in the Control panel > Mail (Microsoft Outlook). If Outlook is open, you can also access this dialog from File > Account Settings > Manage Profiles. The server names stick better.

I'm not sure what is going on, but autodiscover is changing the server names- also check to make sure the outgoing port is correct - should be either 587/TLS or 465/SSL. I had a user earlier where it was changed to port 25. It's under More Settings > advanced.
 

MisterT25

New Member
Outlook version
Outlook 365 64 bit
Email Account
IMAP
First - you probably need an app password.


Secondly, try changing the server names in the Control panel > Mail (Microsoft Outlook). If Outlook is open, you can also access this dialog from File > Account Settings > Manage Profiles. The server names stick better.

I'm not sure what is going on, but autodiscover is changing the server names- also check to make sure the outgoing port is correct - should be either 587/TLS or 465/SSL. I had a user earlier where it was changed to port 25. It's under More Settings > advanced.
Many thanks Diane !!! You are a genius! I setup an App Password in AOL and pasted the password into Outlook, and like magic, everything started working again! Happy holidays and thanks for the help !!
 

petergroft

New Member
Outlook version
Outlook on the web
Email Account
Office 365 Exchange
Steps to switch AOL to Yahoo

- Log in to Yahoo Mail, and then point your cursor to the gear icon on the top right side of the page.
- Click "Settings," and then click the "Add" button on the Accounts tab.
- Type your AOL email address and a description for the account into the available fields, and then click "Save."
- Log in to AOL Mail, and then open the confirmation message Yahoo sent to your mailbox.
- Follow the instructions in the email to verify your AOL account with Yahoo Mail.
- Return to your Yahoo Mail account, open "Settings," click your AOL address, and then click "Edit."
- Check "Set Up to Receive Emails," and then type your display name, email address and password into the available fields.
- Type "pop.aol.com" (without quotation marks) into the POP Server field, and then click "Save" to begin receiving messages from your AOL account.

Regards,
Peter
 
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