new incoming email going to CONTACTS folder?!?

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heytomoutlook

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Outlook version
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POP3
I just setup outlook 2007 for a friend. They have a typical POP account email and everything was working fine (new, unread email would come into the "INBOX"). Then we realized we did not move all their contacts from their old computer that used Outlook Express. I imported all their old contacts into the contacts folder of outlook 2007, but now, when the press "Send Recieve", outlook is putting all the new, unread email in the Contacts folder.

If you create a custom search folder of "unread mail" and put it up in the "Favorites" folder, they do see all their new, unread email in the "Unread Email" search folder, but it shows that this email in in the contacts and you have to manually move these emails to the inbox. You can also go to contacts, and indeed, these emails are in the contacts, as just blank adress cards, but when you click on them they open up the email.

I went to Account Settings and when I select this email account, at the bottom there is a selection for what folder new, incoming emails should go and it is set to the "PERSONAL FOLDER/INBOX". In fact, I created a new folder called "Good Inbox" and set this setting to this new folder. New email still comes into the Contacts folder, no matter what this setting is in the account settings.

The only thing I can think is somehow, after I imported their contacts from Outlook Express on their old computer (windows address file in XP when you used outlook express), since I imported their contacts into the contact folder, now all the new mail is going into their contact folder.

Suggestions? Thanks!
 

heytomoutlook

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Outlook version
Email Account
POP3
Diane;

Thank you very much for the suggestion. You were EXACTLY RIGHT! Some how a rule was in there to move all new messages to contacts. I removed it and it is working fine. Thanks!

Tom
 
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