[outlook-users] Messages won't archive

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R

Richard Evans

I'm using OL 2003 under XP Pro.

I have a three-level file structure that I'm trying to archive.

Level 1 is called "Projects" level 2 is a client name, then level 3 is a

specific project name. At the start of each new year, I archive all the

project-re3lated messages from the previous year.

This year, the folders archive but none of the messages. There were no

apparent errors during the archive process.

Any idea what's going on?

Dick Evans
 
B

Ben M. Schorr

Did you recently move the items into or out of (or out of and then back into) those folders? Archive works off the modified date of the items so if they've been modified in any way....
 
R

Richard Evans

>
> Archive uses the last modified date - did you copy or import the contents


during the
> last year?


No.


> Add the last modified date to the view - is the archive date set newer
> than that date?


I'm sorry, but I don't know what you mean by that.

Dick
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Close the reading pane, right click on the row of field names and choose Field Chooser. In the Date and Time Fields, drag Modified Date to the row of field names. What date is in the modified field and what date is the 'archive before' date?

A quickie video is here - http://www.screencast.com/t/QD8x9PlLU
 
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