Help Needed With Multi-Step Login Email Address

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John34533

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Hello,



I am currently trying to add my school email account to Outlook. However, I'm having trouble signing in as my email takes me to a separate page after I enter my email initially.



Google: email@gmail.com ---> Enter



**It then goes to separate school district authentication page in the browser (not a popup)**

School District Authentication:



Username



Password



Login



How do I setup an email account on outlook with the 2-step process above?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You can't log in with just the gmail address and password? I'm assuming you haven't set it up on a smartphone or other client either? (You'd use the same method in outlook).

You'll need to check with your it admin - normally just using the email address and password is sufficient, with an app password required if you use 2-factor authentication (google sends a code you need to enter). But what you describe isn't 2-factor..
 
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