Outlook can't connect to Office 365 at resort hotel

Status
Not open for further replies.

Jennifer Murphy

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
Office 365 Exchange
I'm running Office 2007 on a Win XP machine. I have an office 365 account and I also have email account through GoDaddy and others. All of this was working perfectly yesterday when we left for a one-week family event in Sun Valley, Idaho. When we arrived, I set up my computer and got access to the resort (unsecured) wi-fi system. I am able to access the Internet and Outlook is able to send and receive email from my non-365 accounts. But it is unable to access email from mt 365 account.

When I click Send/Receive, it goes through all of the accounts until it gets to 365, then it stalls. In the lower right-hand corner of the status bar at the bottom of the screen, it says "Disconnected" with a little square icon with a red "X" on the left and a down arrow on the right. If I click the down-arrow (or anywhere in that message), I get a pop-up showing some settings.

Can someone tell me what I need to do to get it to work here?

Thanks
 

Jennifer Murphy

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
Office 365 Exchange
I was just able to capture this error dialog.I've greyed out the first part of the email address for privacy.
20190818 0814 Outlook 365 server not available.jpg
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
W Cant connect to outlook.com from outlook Using Outlook.com accounts in Outlook 2
T Outlook 2016 cannot connect after transition to Outlook Mail Using Outlook.com accounts in Outlook 4
Diane Poremsky Connect Gmail Calendar to Outlook New Slipstick.com Articles 0
P Outlook 2007 won't connect Using Outlook 6
G Connect Outlook 2010 to Outlook.com Exchange Server Administration 1
E Outlook cannot connect to your incoming (POP3) e-mail server/Cannot send mess. Using Outlook 0
D Outlook "Trying to Connect" Exchange Server Administration 1
C "Business Contact Manager for Outlook could not connect to db BCM (Business Contact Manager) 1
M How to connect to SQL DB from outlook programmatically? Outlook VBA and Custom Forms 1
K New Computer-Connect Outlook to existing bigpond mail account? BCM (Business Contact Manager) 1
S Connect Outlook Calendar with Hotmail Calendar Using Outlook.com accounts in Outlook 10
L Outlook 2010 Outlook 2010 Outlook VBA and Custom Forms 2
V Outlook behaving oddly Using Outlook 2
M HTML email signature in Outlook Using Outlook 1
C What folders are needed when reinstalling Outlook 2010 Using Outlook 0
M Respond to Outlook Email Outlook VBA and Custom Forms 0
P Color Code or highlight folders in Outlook 2016 Using Outlook 2
U Outlook locking up when replying to Email Using Outlook 7
J Outlook Autocomplete (Recipients) opens upward Using Outlook 2
A "Get Add-Ins" - Which Version of Outlook to use Using Outlook 1
O Newbie question: how to sync two Outlook -Exchange and IMAP- calendars? Using Outlook 4
P Syncing Outlook & iPhone Calendars Using Outlook 4
S Unable to extract text from an Outlook email message Using Outlook 2
O Outlook on Android: after sharing / sending a news article, draft remains open. Why? Using Outlook 1
T Outlook creates a copie of every mail I send Using Outlook.com accounts in Outlook 4
O Outlook - hidden contacts? Using Outlook 2
F Outlook 365 is "Possessed" Using Outlook 2
e_a_g_l_e_p_i Can someone explain syncing with Outlook and Gmail Using Outlook 3
K Outlook Office 365 VBA download attachment Outlook VBA and Custom Forms 2
e_a_g_l_e_p_i Gmail in Outlook 2010 preview issue Using Outlook 4
I Outlook is stuck at "Updating Calendar" Using Outlook 1
AmonRa Outlook 365 calendar - too much white space Using Outlook 0
e_a_g_l_e_p_i Outlook 2010 Help setting up Gmail account in Outlook 2010 Using Outlook 3
C-S-R How to clear an Outlook (To Do) Task Flag? Using Outlook 8
N How do I make Outlook autocomplete addresses from a list of recognised <full_names> only? Using Outlook 2
P Outlook 2019 UI changes after 20H2 update Using Outlook 1
R How to restrict GWSMO sync to Outlook Send/Receive cycles Using Outlook 0
B Outlook 2016 Unable to view images or logos on the outlook 2016 emails the same html code works well when i use outlook 2010 Using Outlook 0
S Outlook 2007 crash linked to gdiplus.dll Using Outlook 0
P Sending email from outlook IMAP to GMAIL where embedded images are added as attachment Using Outlook 1
M Outlook 2010 How could I globally redesign an outlook template form/region/inspector template used to display mail lists or an individual mails? Outlook VBA and Custom Forms 0
T The Linked Image Cannot Be Displayed in Outlook Using Outlook 5
M Outlook 2010 Outlook 2010 with O365 / Exchange Online Using Outlook 0
S Outlook 2016 Change how Outlook shows me contacts in emails Using Outlook 0
A OutLook For Mac 16.46 Comes Up In Small Window When Opening Using Outlook 4
S Outlook 2007 - Automatic purge fail Using Outlook 0
T Outlook creating unwanted tasks in Tasks and Todo from emails Using Outlook 1
V vBA for searching a cell's contents in Outlook and retrieving the subject line Outlook VBA and Custom Forms 1
B vBA for exporting excel file from outlook 2016 Outlook VBA and Custom Forms 3
Horsepower Moving emails between folder Outlook for Mac Outlook Wishlist 8

Similar threads

Top